How do payments and deposits work on Nolex?
Every payment on Nolex goes through Stripe, and Nolex never stores card numbers: card details are entered in Stripe's secure forms, and Nolex only receives confirmation that the payment succeeded. At checkout the renter is charged three things together: the rental price, a refundable security deposit and, when the listing offers it, optional damage coverage. The deposit protects the host if an item is damaged or not returned. When the rental ends and the host reports no problems, the deposit and the damage coverage are refunded automatically to the same card, without any request from the renter. For hosts, the rental amount is credited to their connected Stripe account through Stripe Connect and then paid out to their bank following Stripe's normal payout timing, while the deposit stays held until the end of the rental. The whole flow, from booking to final payout, runs inside the platform, and every booking shows its status and amounts.